DoubleTree by Hilton Swindon Hotel

I have stayed here twice and I must say that both of them were excellent experiences. The first time I was travelling with my four children 6, 4, 2, 1 and it was the most bizarre series of events that ended up with us staying at the Hilton. That was quite a long time ago but I never found the opportunity to thank the patience and kindness of the staff when we rolled through the doors late at night. (The car had broken down and there was absolutely no other hotel available because of the air tattoo). I couldn’t find the card that I’d booked with so whilst I was panicking that we might have to leave, the staff came over with cookies and entertained the children until I found the right card! I was absolutely delighted and relieved that they did this. We had a lovely, comfortable stay and the staff were exceptional. Again, this time, similar experience. Wonderful, attentive staff and lovely premises. Thank you so much.

Welcoming to dogs - we could even take her when we went to breakfast as they had an nice area just outside the restaurant which they set up for us to sit at.

We have stayed at the hotel before, we like that it is 10 minutes away from the outlet mall and very close to coffee and breakfast stores within walking distance. We love receiving our complimentary cookie. There is plenty of parking, and staff are always on hand to help. We ordered room service which came quickly and was good quality. The hotel lobby area is furnished in a modern way and plenty of space. We stayed in the King junior suite for our anniversary. This room was very spacious and had great amenities that made the extra money worth it. Complete with a small fridge, separate living quarters with a fold out sofa bed, 2 tvs (one in the living quarters, 1 in the bedroom), dining table and chairs and spacious bathroom packed with essentials. We would probably book this room again if we stayed.

Comfortable Polite staff.

The two girls on reception were amazing going out of their way to welcome me and meet my requirements one was named Lyn. they were very good. i arrived late and wanted food so rushed over to the restaurant were Jason and his team made me feel very welcome and didn't rush me even though it was 5 minutes before last orders and were exceptional. couldn't fault the facilities , staff and was made to feel at home.